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[personal profile] ryanreacts
For some reason, Amazon has decided to be annoying about some recent transactions. 

Now, it seems to me that Amazon is pretty much always a little annoying, because when I buy something they will accept the money and then, apparently, wait three or four days before shipping. 

In this case, they flagged four of seven recent purchases. "Card denied by your bank." "If your payment information is accurate, please contact your bank for assistance."

Sigh.

As it happens, my debit card is actually expiring next month. So I called them a little more than a week ago to make sure that they will be sending me a new one before this one expires. They said yes, and I figured everything ~should~ be fine, but of course I will still be a little anxious about it until I do actually receive my new card and activate it and use it to buy something.

Walmart and Chronic Guru have been letting me make purchases without any issue, and Amazon is only being annoying about SOME recent purchases, so unfortunately I really did not have any other choice than calling my bank again to get this resolved.

This time, the rep I spoke with verified my identity and then apologetically said I would need to walk into any branch to get assistance. I explained that this isn't an option because I live in the middle of the desert with no car, so they suggested removing the card from Amazon and then re-adding it.

Fine.

While I had them on the phone, I expressed a little bit of my anxiety about this new card arrival situation. I wanted to know, if I have not received it by x date, should I give you guys a call to ask where it is? I figured it would be fairly simple to glance at a calendar and say something like, "Give us a call if you don't have your new card by February twentieth" or something, but I got multiple vague answers and eventually ended the call and sent an email to express my disappointment about that.

I think the Amazon issue is resolved? Apparently I needed to update my billing address. It was listed as my mailing address (which would have been fine, except my mailing address is a PO Box and that's a no-no). That was an easy fix, and everything that was flagged has a new delivery estimate, but until they actually say "Shipped" I guess it's still kind of up in the air.

P.S. One purchase that did not get flagged, but also has not shipped in the five days since I paid for it, is a small birthday gift for Frankie. Delivery estimate is Monday, one day after her actual birthday, so it would really be cool if they could pull this off!
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